TERMS AND CONDITIONS
Please read carefully our terms and conditions.
Should there be anything that is unclear, please contact us via our contact form.
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TRIAL PROGRAMME
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The trial programme is a one-time offer and can only be purchased once.
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Participants must be aged 16 years or over. Under 18s must have written parental consent to participate in the classes.
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The trial programme consists of 3 trial classes at any of our sessions and must be completed within 2 weeks of the participant's first session.
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The trial programme is non-transferrable and cannot be modified.
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Pay-as-you-go options are not offered.
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If a prospective student has already booked and attended their trial classes and attempts to book again, their booking will be cancelled, and they will be notified.
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Walk-ins and cash payments are not accepted.
On the day of your class:
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Please arrive on time for your trial class. If you are more than 5 minutes late to your first class, you will need to reschedule. Contact us via kravmagalondonltd@gmail.com to arrange this.
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Suitable sportswear is mandatory (vests are not recommended). If you arrive without appropriate clothing, you will be asked to reschedule your trial class.
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All watches and jewellery MUST be removed prior to training.
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Bring your own water as not all facilities are able to provide water.
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A Health Questionnaire and General Data Protection Form must be completed prior to training. These will be sent to you 1 day before your trial class. If you have not received them, contact us at kravmagalondonltd@gmail.com. You cannot train without these forms completed. If your condition has changed since completing the form, inform the instructor and complete a new form.
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If you are ill or unwell on the day of your trial class, DO NOT attend. Contact us ASAP at kravmagalondonltd@gmail.com to reschedule.
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Krav Maga is a self-defense fighting system, and participants should expect a certain level of cardiovascular activity.
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For everyone’s safety:
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Follow all instructions from the instructor. Raise any concerns or questions.
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The instructor reserves the right to deny entry if you are deemed unfit to train, under the influence of drugs or alcohol, or unwell. Refunds or rescheduling will not be issued in such cases.
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Refunds and Cancellations
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Refunds are unavailable if requested 48 hours prior to your first session, if you have already rescheduled, or in case of a no-show.
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You are entitled to one free reschedule if you request this in writing to kravmagalondonltd@gmail.com before your trial class begins. Include your full name, the date of your trial class, and your preferred reschedule date.
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Additional reschedules will require a new booking and payment.
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Missed trial classes without at least 24 hours' notice will be considered lost sessions, with no refunds or compensation.
FUNDAMENTALS COURSE
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No refunds will be issued for cancellations; however, you may move your booking to the next available course.
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No reimbursement is provided for missed classes.
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The course is non-transferrable.
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Upon booking, you will receive further details, including a health form waiver to be completed.
MEMBERSHIPS
The acceptance of membership to Krav Maga London Ltd constitutes a legally binding agreement between the member and Krav Maga London Ltd.
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Membership Fees
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Membership fees are paid via direct debit on a monthly rolling basis. BACS or cash payments are not accepted.
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Memberships are non-transferrable.
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All direct debits are collected and processed by GoCardless Ltd on the 1st or 15th of each month.
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For every failed payment, an additional charge of £4.75 will be applied.
Membership Suspensions
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Memberships may be suspended for a minimum of 1 month, with no maximum term, at a £15 per month retainer fee.
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Access to Krav Maga London Ltd's online learning platform and email updates remains during suspension.
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Suspension requests must be made in writing to kravmagalondonltd@gmail.com at least 7 working days before the next payment date.
Membership Cancellations
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Memberships can be cancelled at any time with one full month’s written notice sent to kravmagalondonltd@gmail.com.
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If written notice is not provided, a final payment equivalent to one month’s membership will be charged.
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If you choose to cancel whilst on the suspended membership rate, one full month's membership will be charged.
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Block of 10 Membership
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Block of 10 membership entitles the student to participate at any of Krav Maga London Ltd.'s classes which must be booked via the app.
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Block of 10 membership is valid for three months from the time and date of purchase.
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Any sessions not used after the date of expiry will be lost.
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There is no reimbursements or refunds for any lost sessions.
MEMBERSHIP FEE CALCULATIONS AND HOLIDAYS
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Fees are calculated on a 48-week year.
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Krav Maga London Ltd is closed on UK bank holidays, 2 weeks at Christmas, and 2 weeks in June.
CLASS BOOKINGS AND ATTENDANCE
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All classes must be booked in advance via the website or app.
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If unable to attend, participants should cancel via the app or notify us by email.
KML LICENCE AND INSURANCE
All active students are required to purchase their KMG (UK) License and Insurance, available via KMG UK’s website.
HEALTH AND SAFETY
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Krav Maga is a contact activity with inherent risks.
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Participants must ensure they are physically fit to participate and must not train if unwell or severely injured.
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Any injuries must be declared to the instructor before and after sessions.
EQUIPMENT AND UNIFORM
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Students must wear a KML or KMG training t-shirt and appropriate bottoms.
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All jewellery and watches must be removed before training.
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Students are responsible for their personal equipment and belongings.
TRAINING ETIQUETTE
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Maintain personal hygiene i.e. washing, deodorant, clean training clothing, clean training gear, and trim nails.
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Treat all peers, partners, and instructors with respect.
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Conduct training safely to avoid injury to partners.
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Students under the influence of alcohol or drugs will be removed from the session, their membership terminated, and a full month's fee charged.
EXPULSION OR TERMINATION OF MEMBERSHIP
Krav Maga London Ltd reserves the right to terminate memberships immediately under the following conditions:
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Attendance under the influence of alcohol, drugs, or substances.
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Abusive or dangerous behavior.
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Actions deemed harmful to the reputation or interests of Krav Maga London Ltd.
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