TERMS AND CONDITIONS
Please read carefully our terms and conditions.
Should there be anything that is unclear, please contact us via our contact form.
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TRIAL PROGRAMME​
The trial programme is a one-time offer and can only be purchased once.
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Participants must be aged 16 years or over. Under 18 must have written parental consent to participate in the classes.
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The trial programme consists of 3 x trial classes at any of our sessions and must be completed within 2 weeks of the participant's first session.
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The trial programme is non-transferrable and cannot be modified.
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Pay as you go options are not offered.
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If a prospective student has already booked and attended their trial classes and then books again, their booking will be cancelled and they will be notified of this.
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Walk-ins and cash payments are not accepted.
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On the day of your class:
Please arrive on time for your trial class. If you are 5 minutes late to your first class, you will need to reschedule your session. Please contact us via kravmagalondonltd@gmail.com.
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Suitable sportswear is mandatory. Vests are not recommended. If you arrive without appropriate clothing, you will be asked to reschedule your trial class.
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All watches and jewellery MUST be removed prior to training.
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Bring your own water as not all facilities are able to provide water.
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A Health Questionnaire and General Data Protection Form will need to be completed prior to training. This will be sent to you 1 day before your trial class. If you have not been sent the Health Questionnaire, please contact us at kravmagalondonltd@gmail.com. You cannot train without this form completed. If your condition has changed since completing the form, you must inform the instructor and complete a new form.
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If you are ill or unwell on the day of your trial class, you MUST NOT attend your trial class. Please contact us ASAP via kravmagalondonltd@gmail.com to reschedule.
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Krav Maga is a self defense fighting system therefore a certain level of cardiovascular activity should be expected.
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For everyone’s safety, please follow all instructions from the instructor and raise any concerns or questions.
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The instructor has the right to deny entry to any student or participant to the class if they believe you are under the influence of drugs or alcohol, or if you are unwell/unfit for training. No refunds or rescheduling will be issued in this case.
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Refunds and cancellations
Refunds are not available if requested 48 hours prior to your first session, or if you have already rescheduled your session or in case of no show.
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If you are unable to attend your first trial class, you are entitled to one free reschedule. You must request this in writing to kravmagalondonltd@gmail.com before your trial class begins, stating your full name and date of your trial class and when you would like to reschedule for. You can view all our upcoming trial class dates in the GET STARTED section.
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If you reschedule again, you would have forfeited your trial class fee and would need to book again via the website.
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If you do not show up to any of your trial classes and did not inform us at least 24 hours before the class that you are unable to attend, this will be considered a lost session. There is no refund or compensation for a lost session.
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If you request to reschedule but we do not hear from you within 10 working days to confirm your booking, we will assume you no longer wish to attend. We will consider this as a non-refundable cancellation.
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If you do not show up for your trial class and still wish to attend, please get in touch with us within three weeks of your booked class. If we do not hear from you after this time, we assume you have changed your mind and consider this a non-refundable cancellation.
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Please allow between 7-10 working days for the refunded amount to clear into your account.
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FUNDAMENTALS COURSE
If you need to cancel your place onto the course, no refunds will be issued however you can move your course date to the next course.
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If you are no longer able to attend the course, please contact us on kravmagalondonltd@gmail.com
There are no reimbursements for missed classes.
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This course is non-transferable.
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Upon booking you will be emailed with further details including a health form waiver to be completed.
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MEMBERSHIPS
The acceptance of membership to Krav Maga London Ltd shall constitute a legally binding agreement between the member and Krav Maga London Ltd.
MEMBERSHIP FEES
Membership fees are paid via direct debit on a monthly rolling basis. BACS or cash payments are not accepted.
Memberships are non-transferrable.
All direct debits are collected and processed by GoCardless Ltd either on the 1st or 15th of each month.
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MEMBERSHIP SUSPENSIONS
Memberships may be suspended for a minimum of 1 month with no maximum term at a £15 per month retainer fee.
Access to Krav Maga London Ltd.’s online learning platform and email updates remains whilst on the suspended membership.
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Requests to suspend your membership must be made in writing to kravmagalondonltd@gmail.com Your full name and term requested should be included in your request.
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All requests must be made no later than 7 working days before payment is due.
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If a request has been sent less than 7 working days from your next payment date, your suspension request will not be processed by the next payment date.
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If cancellation is requested whilst on the suspended membership, then one full month’s membership fee is due before the membership is cancelled.
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Membership suspension is not available on the block of ten option.
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MEMBERSHIP CANCELLATIONS
Memberships can be cancelled at any time by providing one full month's written notice.
Written notice must be sent to kravmagalondonltd@gmail.com stating the participant (and where applicable payee’s) full name.
If a month’s written notice cannot be provided, a final payment equivalent to a full month's membership will be charged before the membership is cancelled.
If a direct debit is cancelled before a final payment can be processed, the participant and payee will be notified and given instructions on how to settle this.
Any outstanding fees must be settled no more than 30 working days from the due date.
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MEMBERSHIP FEE CALCULATIONS AND HOLIDAYS
Fees are calculated on a 48-week year.
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Krav Maga London Ltd is closed on UK bank holidays, two weeks over Christmas and 2 weeks in June. Participants will be notified of closure via email.
There is no reimbursement nor compensation for missed classes.
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CLASS BOOKINGS AND ATTENDANCE
All classes must be booked in advance either via the website or app.
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If a participant is unable to attend a booked session, they should cancel via the app or notify us by email.
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KMG LICENCE AND INSURANCE
All active students are required to purchase their KMG (UK) License and Insurance which can be purchased via KMG UK’s website: https://www.kravmaga.co.uk/pages/licences
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HEALTH AND SAFETY
Every measure is taken to ensure the health and safety of all students and instructors.
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Students understand and accept that Krav Maga is a contact activity and therefore comes with a certain level of risk of injury or illness. Krav Maga London Ltd. cannot be held liable for any participant who is injured or falls ill during the training session.
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All participants must ensure they are physically fit to participate and not to participate if they are unwell/sick or severely injured.
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Any existing and/or new injuries should be declared prior to and at the end of each training session to the instructor(s).
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If a student is managing an existing injury, and chooses to participate, they are fully responsible for their injury. Their training partners and Krav Maga London Ltd cannot be held liable for any injury that is further aggravated from training.
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If a student is unwell during the session or is injured, they must immediately cease participation and inform their instructor.
EQUIPMENT AND UNIFORM
All students are expected to wear KML training t-shirt or KMG training t-shirt to each session and appropriate training trousers, shorts, or leggings.
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All watches and or jewellery must be removed prior to the session to reduce risk of injury to oneself and others.
Appropriate footwear e.g., clean indoor trainers or barefoot for indoor classes and trainers for outdoor sessions must be worn to each session.
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Necessary training equipment must be brought to each class. Students are expected to ensure their training equipment is safe to use, clean and fit for purpose.
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Should a student arrive inappropriately dressed, they will not be allowed to participate in the session.
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Any personal equipment or items brought to the session are the sole responsibility of the student. Krav Maga London Ltd is not liable nor responsible for any items lost, stolen or damaged before, during and after the session.
TRAINING ETIQUETTE
All participants are expected to maintain good personal hygiene must be maintained e.g., regular washing, regular washing of training clothing, cleaning your personal equipment, trim nails.
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Students agree to listen and follow all instructions as directed by the instructor(s). In case where instructions have not been understood, students should inform the instructor for clarification.
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All students are expected to treat training partners, peers and instructors with courtesy and respect.
All students are expected to conduct their training with control so as not to injure their partners.
Anything that could be detrimental to the safety of training must be reported to the instructor(s) as soon as possible.
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Students must not attend any training session if they are under the influence of alcohol or drugs or anything that would otherwise affect their physical and mental state. Should a student be found to be under the influence of the above, they will be immediately removed from the session and their membership will be terminated without revocation plus one full month’s membership will be debited from their account.
EXPULSION OR TERMINATION OF MEMBERSHIP FROM KRAV MAGA LONDON LTD.
Krav Maga London Ltd may expel students or guests and may terminate their membership without notice and with immediate effect plus one month’s full month’s membership fee should the following occur:-
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A student has been found attending a session under the influence of alcohol, drugs or substances that will affect their mental or physical state.
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A student conducts themselves in a manner that is deemed abusive or dangerous to other students and or instructor(s).
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A student that conducts behaviour that is considered by Krav Maga London Ltd injurious to the character, name or interests of Krav Maga London Ltd and is deemed unfit to be associated with Krav Maga London Ltd. This includes but is not limited to online and social media activity whereby Krav Maga London Ltd is tagged or the club’s name is used.
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