Please read carefully our terms and conditions.

Should there be anything that is unclear, please contact us via our contact form.



On the day of your class: 

  • Please arrive on time for your trial class. If you are 5 minutes late to your first class, you will need to reschedule your session. Please contact us via kravmagalondonltd@gmail.com.

  • Suitable sportswear is mandatory. Vests are not recommended. If you arrive without appropriate clothing, you will be asked to reschedule your trial class.

  • All watches and jewellery MUST be removed prior to training.

  • Bring your own water as not all facilities are able to provide water. 

  • A Health Questionnaire and General Data Protection Form will need to be completed prior to training. This will be sent to you 1 day before your trial class. If you have not been sent the Health Questionnaire, please contact us at kravmagalondonltd@gmail.com. You cannot train without this form completed. If your condition has changed since completing the form, you must inform the instructor and complete a new form. 

  • If you are ill or unwell on the day of your trial class, you MUST NOT attend your trial class. Please contact us ASAP via kravmagalondonltd@gmail.com to reschedule.

  • Krav Maga is a self defense fighting system therefore a certain level of cardiovascular activity should be expected. 

  • For everyone’s safety, please follow all instructions from the instructor and raise any concerns or questions.

  • The instructor has the right to deny entry to any student or participant to the class if they believe you are under the influence of drugs or alcohol, or if you are unwell/unfit for training. No refunds or rescheduling will be issued in this case. 

Refunds and cancellations 

  • Refunds are not available if requested 48 hours prior to your first session or if you have already rescheduled your session or in case of no show.

  • You are entitled to one free reschedule of your trial class and must do so in writing via kravmagalondonltd@gmail.com stating your full name and date of your trial class. 

  • If you reschedule again, you would have forfeited your trial class fee and would need to book again via the website. 

  • If you request to reschedule but we do not hear from you within 10 working days to confirm your booking, we will assume you no longer wish to attend. We will consider this as a non-refundable cancellation. 

  • If you do not show up for your trial class and still wish to attend, please get in touch with us within three weeks of your booked class. If we do not hear from you after this time, we assume you have changed your mind and consider this a non-refundable cancellation. 

  • Please allow between 7-10 working days for the refunded amount to clear into your account.

  • Walk-ins and cash payments are not accepted. 



  • Trial classes must be completed in 3 consecutive weeks. Trial classes expire 3 weeks from the date of your first trial class. 

  • Each purchase of Zoom trial classes is for one person only. Trial classes and/or Zoom links must not be shared. Failure to adhere to this will result in immediate non-refundable cancellation.

  • Please use your full name used in booking the Zoom trial classes on the Zoom app. Names not recognised by us will not be admitted to the class. 

  • You must mute yourself upon entry to the Zoom class. 

  • It is your responsibility to ensure you have a safe, clear and appropriate area to train. KML ltd. cannot be held responsible for any injuries or accidents that occur during the Zoom class. 

  • Follow instructor's instructions as prescribed. Should anything be unclear, use Zoom functions to ask your instructor questions for clarification. 

  • Recording of any kind during the session is strictly prohibited. Failure to adhere to this will result in immediate non-refundable cancellation.


As a participant your agree to:

  • Ensure you are physically fit to participate and not to participate if you have any cold, flu or COVID-19 symptoms or have been in contact with anyone with symptoms. 

  • Immediately cease participation if you feel unwell during the session and inform your instructor. 

  • Maintain good personal hygiene including regularly sanitising your hands, disinfecting personal equipment and regular washing of training clothing. 

  • Adhere to governmental social distancing guidelines at the start, during and end of the class and follow all instructions from your instructor(s) at all times where applicable. 

  • Wear appropriate attire suitable for training, removing watches and jewellery and ensure you have water with you. 

  • Declare any existing and/or new injuries you are managing prior to and at the end of each training session to the instructor(s).

  • Consent to having your temperature checked using a non-contact thermometer, if necessary.

  • Whilst every measure will be taken to ensure the health and safety of all class participants and instructors, you understand and accept that there will inevitably be an element of risk of illness and injury. Krav Maga London Ltd. cannot be held liable for any participant who has fallen ill or injured as a result. 



  • Membership is paid via direct debit on a monthly rolling basis. We do not accept BACS or cash payments.

  • Memberships are non-transferrable.

  • All direct debits are collected and processed by GoCardless Ltd either on the 1st of 15th of each month. 

  • Memberships can be suspended for a minimum of 1 month with no maximum term at a £15 per month retainer fee. Requests to suspend your membership must be made in writing to: kravmagalondonltd@gmail.com 

  • Memberships can be cancelled at any time by providing one month's written notice to kravmagalondonltd@gmail.com

  • Should you be unable to provide one month's notice, a final payment equivalent to a full month's membership will be charged before your membership is cancelled. Requests to cancel your membership should be made in writing to: kravmagalondonltd@gmail.com 

  • Fees are calculated on a 48 week year. We are closed on bank holidays, two weeks over Christmas and 2 weeks in June. 

  • There is no reimbursement nor compensation for missed classes. 



  • Block of 10 sessions is an offer open to new students only.

  • Sessions must be purchased in advance via card payment. We do not accept BACS or cash payments.

  • There is no refund for any unused sessions.

  • Sessions must be used within 3 months from the date of purchase.

  • Any unused sessions after this date are not valid.

  • Sessions can used at any of our classes and must be booked in advance either via the website or via the app.

  • There is no option to extend or freeze your block of 10 classes. 

  • This membership option can only be purchased once. Once all ten sessions are completed, you have the option to move to our monthly membership. You cannot purchase a further block of ten. 


  • All events are open only to Krav Maga London or Krav Maga Global students unless specified.

  • We are unable to offer refunds for tickets purchased on any of our events including seminars, workshops, pre-gradings and gradings. Credit notes may be issued at the discretion of the Director therefore please contact us ASAP should you be unable to attend an event you have booked for. 

  • All students are required to bring all necessary equipment for the event which will be specified via email communication prior to the event. 


  • All students are responsible for their personal belongings including personal training equipment i.e. mouth guard, groin guard, open gloves, boxing gloves, shin guards.

  • KML and its instructors are not responsible for any items that are left behind, lost or damaged before, during and after the session. 

  • Please do not bring any valuables to the class. Bringing valuables are students’ own responsibility.



  • All students are expected to treat KML training equipment i.e. kick shields, focus mitts, training knives, training pistols, training sticks, with care.

  • Damage caused by any student other than usual ‘wear and tear’ but due to negligence and inappropriate behaviour will result in the student being responsible for the replacement of such equipment.



  • Cancellation of a private class requires at least 24 hours’ notice. Cancellation on the day of your appointment will incur a charge of 1 hour’s instructor’s fees.

  • Payment of the instructor’s fees are arranged between the student and the instructor prior to the session.



  • No photography or video recording permitted during any session unless with the explicit permission of the instructor.

  • During the session, instructor(s) may photograph, or video record the training which may be used for Krav Maga London’s social media and/website. If you do not wish to be in any photography or video recording, it is your responsibility to inform the instructor prior to this.  

  • At the end of each session a photograph will be taken for attendance records purposes. This may be used for Krav Maga London’s social media and/website. If you do not wish to be in any photography or video recording, it is your responsibility to inform the instructor prior to this.  


  • Access to online tutorial videos are through a paid subscription service at £39 per month.

  • Videos are for the purpose of supporting students with your Krav Maga training. 

  • Videos should be used in a safe and sensible manner. All instructions and guidelines should be followed. 

  • Krav Maga London Ltd. cannot be held responsible for any injury or accidents that occur during the use of videos. 

  • Videos are the sole property of Krav Maga London Ltd. and must not be copied and/or shared with 3rd parties. Members who copy or share KML Ltd's videos will be in breach of their membership agreement, and will have their membership terminated immediately. 

  • Subscription is paid via GoCardless Direct Debit. Direct debit is set up for either the 1st of 15th of each month.

  • Memberships can be cancelled at any time by providing us one month's written notice. Should you be unable to provide one month's notice, a cancellation fee equivalent to your monthly membership will be debited from your account. Requests to cancel your membership should be made in writing to: kravmagalondonltd@gmail.com